Software Solutions

Since 2001, Behavioral Health Link has worked to develop proprietary software designed to assist our call takers in managing the complexity of crisis calls while capturing vital information necessary to ensure we link individuals to the most appropriate care available.


Over the years and in partnership with our stakeholders, we have developed a suite of software designed to capture crisis call center generated clinical information, quality management documentation, mobile crisis assessment data and to manage bidirectional, electronic referrals to outpatient services, mobile crisis teams, crisis stabilization units, and inpatient facilities, track the progress of referrals and availability of resources in real time, and provide interactive dashboards and complex reporting solutions designed to measure the efficiency and the effectiveness of the process.  We call this suite of software BHL Air Traffic Control (BHLATC).


BHLATC’s suite of products is web/mobile-enabled and fully customizable for realtime views of BH/IDD crisis program activity 24/7/365. Whether tracking facility referral and utilization or mobile crisis response services, BHLATC has a solution for you. For providers, the Crisis Tech360 electronic bed board is tailor made for you. Real-time dashboards, data share for EHR integration and reporting capabilities provide tomorrow’s KPI tracking today. CrisisTech 360 is a wholly-owned subsidiary of Behavioral Health Link (BHL).  Please visit our CrisisTech360 site for more information.


Click to view a quick demo of CrisisTech 360’s electronic bed board.


Our software is fully customizable.  Please contact us if you would like a demonstration.