Operators of The Georgia Crisis & Access Line

In 2006 BHL began a unique collaboration with the Georgia Department of Behavioral Health and Developmental Disabilities. For the first time individuals from anywhere in Georgia could call one toll-free number (GCAL) for access to care in a crisis. The Georgia Crisis & Access Line links callers with trained professionals who provide the most appropriate linkage to care for mental health crises, developmental disabilities, and substance abuse crises.

Mobile Crisis Response Services

BHL operates Mobile Crisis Response Services in six metro Atlanta counties and 34 coastal counties in the Savannah area (covering about 50% of Georgia’s population).


Proprietary dispatch software provides the BHL team with the ability to immediately locate and communicate with mobile teams in the field. Complementary proprietary assessment software allows secure, electronic assessment in the field with or without an internet connection enabling BHL’s professionals to provide crisis intervention services wherever and whenever a crisis occurs.


In partnership with our stakeholders, BHL developed a suite of software designed to capture critical clinical data to assess the Individual’s need and facilitate a safe landing with the most appropriate and available level of care.  Click here to learn more about BHL’s proprietary “Air Traffic Control” software with embedded real-time dashboards, data share for EHR integration and reporting capabilities.

Video & More